TRAVEL TIPS AND FAQS  

ABOUT SAFARIS

WHAT IS THE BEST SEASON FOR A SAFARI?
Just about any time of year (see Climate below). However, the most popular seasons are mid December to mid March and July to mid September. This is because of the demand for Christmas and Winter holidays and the Summer school break timings. An increasing number of visitors are realising that June and October are ideal, benefiting from lower visitor numbers and off peak rates on the airlines.

Pollman's Tours & Safaris normally offers safaris with lower single supplements in the April/ May/June low season and may well be able to offer some good discounts for larger groups during this period- please contact us for details.

WHEN AND WHERE CAN I SEE THE GREAT MIGRATION?
The millions of wildebeest and zebras are always somewhere, but they are not always in large herds and on the move. Their location is largely dependent on the weather, which can vary considerably from year to year. In general the herds assemble south of the Serengeti during January and February, the season in which they give birth to their young. Starting around March they begin moving North and West in search of fresh grazing through the Serengeti Park. They can move in enormously long single file lines or in huge herds. The bulk of the animals reach the Masai Mara in Kenya, where they tend to remain during August/September/October, before starting their return trek south back through the Serengeti in November.

CAN I HAVE A PRIVATE VEHICLE?
Yes. All safaris can be booked with the exclusive use of a vehicle for your party. A custom safari for two clients is significantly more expensive per person than seats on a similar small group safari. However, on a custom safari with an exclusive vehicle, the cost of the vehicle and driver/ guide are divided by the number of clients sharing the vehicle. Therefore, the per person cost of a custom safari reduces the more clients that are sharing the vehicle (maximum in one vehicle is 7).

CAN I HAVE MY OWN CUSTOM ITINERARY?
If you are arranging an exclusive vehicle safari then you are free to arrange whatever itinerary you choose. Pollman's Safaris presents a small selection of proven itinerary favourites in this website but you are not limited to these and we can arrange any required itinerary, subject to practical and logistical considerations. We will be pleased to develop and quote for any feasible plan.

SHOULD I STAY IN LODGES OR TENTED CAMPS?
This is really a matter of personal preference and choice. Most of the vehicle- based set itinerary safaris use lodges, but some include nights at tented camps and some use all tented camps. The majority of flying safaris use tented camp accommodation.

All the accommodation used by Pollman's for their clients is of high standard, but you should be aware that, contrary to many clients' expectations, tented camps are in general more expensive than lodges. The main reason for this is that the tented camps are low capacity, exclusive and luxurious places with a high standard of service.

CAN I TAKE A SAFARI AS A SINGLE TRAVELLER?
Because of the size of its organisation and volume of customers, Pollmans Safaris can easily include single travellers on most set date safari departures. There is a single supplement to cover the additional cost of single accommodation. However, there is a reduced single supplement in the low season.

ARE SAFARIS SUITABLE FOR CHILDREN?
A safari is a wonderful trip for any child old enough to enjoy and appreciate the experience. On most safaris there are quite long trips on rough roads, and these cannot really be recommended for babies and very young children.
Children under 12 will benefit from reduced fares on scheduled airlines, and all lodges will provide an additional bed for a child sharing a room with parents at a reduced cost. A few of the more expensive permanent tented camps do not allow children under 12 years of age..

CLIMATE
Kenya straddles the equator so there is little seasonal variation in temperature. There is much more variation between the coastal and low lying regions and the high plains and mountain regions. The game parks lie at an altitude of 5,000 to 7,000 feet and have a pleasant climate with warm days and cooler evenings year round.

There are two rainy seasons- the long rains during April and May and the short rains in November. The rest of the year is classified as dry season. In practice, the rainfall pattern has been neither regular nor predictable in recent years. In the rainy seasons, the rain often falls in heavy but brief tropical downpours during the evening or night with pleasant sunny days in between. The effects of the rain can cause some animals to disperse and may produce a few local problems with flooding of roads and bridges. On the other hand, rain makes the atmosphere clean and dust free and the vegetation beautifully lush and green.

CURRENCY AND EXCHANGE
The local unit of currency is the Kenya Shilling which these days is freely convertible within Kenya for the U.S.$ and other currencies. There are numerous banks and bureaux de change in towns, and most lodges and hotels will exchange currency or travellers cheques at reasonable rates.

It is not possible to obtain Kenya Shillings outside the country, and it is illegal to export more than a small amount. Many items or services are priced and paid for in US dollars so do not convert more funds into the local currency than you need for incidental expenses.

Credit cards are accepted at an increasing number of establishments in Kenya but not everywhere. It is not generally possible to obtain cash on a credit card in Kenya, so it is recommended that visitors carry sufficient funds in the form of travellers cheques.

ELECTRICITY
The power supply is at the UK/ European standard voltage of 220/240 , and power sockets are the U.K. square pin type. Remember if you want to use U.S. appliances you will need a voltage convertor as well as a plug convertor. Mains power supply is subject to cuts and voltage fluctuation. On safari, most lodges' power supplies are from generators, and these are often turned off during parts of the day and night to reduce noise and fuel consumption.

COMMUNICATIONS
Pollmans Safaris equips all its safari vehicles with two way radios, so that drivers can communicate with their base, each other and the lodges. Most lodges and hotels also have a telephone, but the service, particularly for overseas calls, is both erratic and expensive (a $50 minimum is not uncommon). More remote lodges and camps are likely to rely on radio for communications. Game parks are not within cell phone range, but satellite telephones work just about anywhere.

FOOD AND DRINK
It is generally recommended to drink only bottled mineral water which is readily available everywhere.

There are no restrictions on the sale or consumption of alcoholic drinks in Kenya. A good selection of local beers and soft drinks are available everywhere, and you will find a range of imported wines, beers and spirits in many places, although these can be expensive.

The quality and value of food in Kenya is generally very good. However, do eat sensibly particularly in the first few days of your visit.

LANGUAGE
The official language of Kenya is Kiswahili. This is spoken and understood by the great majority of the population, many of whom also speak a tribal language. There is a wide usage and understanding of English, and virtually everyone the average tourist is likely to meet in the course of the safari will be fluent.

PUBLIC TRANSPORTATION
There are some long distance coaches which are suitable for use by visitors, such as the daily Nairobi to Arusha shuttle bus. Local bus and minibus services are likely to be uncomfortable, overcrowded and potentially dangerous.

There is a railway link between Nairobi and Mombasa, but the service caan be unreliable and we do not recommend using it these days.

Taxis are available everywhere in urban areas, but the condition of these can be very poor. The better hotels generally have a superior selection of taxis available, and it is suggested that you obtain one of these, particularly for longer journeys.
Self drive car and safari vehicle hire is possible but not recommended. The poor state of many of the roads in both town and on safari plus erratic driving by other road users makes driving on most routes tiring and unsafe.

Pollman's, in association with Ranger Safaris in Tanzania, can offer a private transfer service from Nairobi airport or city centre to Arusha and return for a supplementary charge. This service is much more convenient and comfortable than the public shuttle bus and can save a considerable amount of time.

SHOPPING
Most hotels and lodges have gift shops with a selection of local crafts and souvenirs. You will find some interesting woodcarvings, paintings and batiks. Precious stones and jewellery are also a speciality.